Contact Us
We are open from Monday to Friday 9am to 5.30pm, and we are closed on weekends and UK Bank holidays
Your question may be addressed in our FAQ page
Fill in the form below to submit an email query. We will get back to you within 24 hours (except on weekends and bank holidays)
If you have already have a Mastercard® Gift Card, it would help us if you specify the last 4 digits of your card number - but please do not include your full card number in the email
We will endeavour to get back to you within 24 hours (except on weekends and bank holidays)
Phone us
If you prefer, you can call us on 0871 200 1484 and we will be happy to answer your query
Calls cost 10p per minute including VAT from a fixed BT landline. Calls from mobiles and other networks may vary. Please seek permission from whoever pays the bill before calling
If you have lost your card or if it has been stolen please call 0870 609 3146 (24 hours, 7 days a week)
Write to us
You can write to us at the following address
QCS / MasterCard Gift Card Customer Care
PO Box 6065
Bournemouth
BH1 9AY